Overall, during this Thanksgiving sales season, E-commerce sales increased about 17% compare with the same period in last year, but the increase of traditional retailer's sale remain on flat. Meanwhile, Amercian shoppers' satisfaction levels with e-commerce companies and their websites have improved in the last 12 months. This is according to the latest research from Foresee Results Inc, which indicates that retail sites reached a higher satisfaction score of 73.7 for Thanksgiving holiday week this year.
In today's struggling economy, retailers were still trying the best to provided a outstanding shopping experience to customers, such as deeper discounts, abundant merchandises, and smooth check-out processes. Many smart online retailer utilized this opportunity to gain more reputation because they had prepared enough prior to this high sales season, that helped a lot to capture available market share when other retailers and competitors fail to meet consumers' increasingly high standards and expectations.
In today's struggling economy, retailers were still trying the best to provided a outstanding shopping experience to customers, such as deeper discounts, abundant merchandises, and smooth check-out processes. Many smart online retailer utilized this opportunity to gain more reputation because they had prepared enough prior to this high sales season, that helped a lot to capture available market share when other retailers and competitors fail to meet consumers' increasingly high standards and expectations.
No comments:
Post a Comment